Frequently Asked Questions

What is covered by my service charge?

Please find below a listing of common charges that are covered by your annual service charge:
  • Insurance block & public liability
  • Electricity for common areas
  • Sinking Fund
  • Waste Disposal
  • Fire system maintenance
  • Rodent control
  • Cleaning of communal areas & Window cleaning
  • Landscaping
  • Security
  • Drains maintenance
  • Accounts Preparation and CRO fees
  • AGM and Administration fees
  • Management Agents Fee

What is a sinking fund?

A proportion of the annual Service Charge is put aside for the replacement of major common-area items. The amount to be paid into the Sinking Fund is agreed at the AGM. Amongst some of the most common areas a sinking fund may cover is the repair, refurbishment or replacement of:
  • Building structures
  • Windows and walls
  • Roof and roof finishes
  • Internal partitions
  • Floor structure
  • Internal and External Decoration
  • Plumbing and Water services
  • Heating and Ventilating
  • Lifts and Escalators
  • Mechanical and Electrical Services and infrastructure.

How we deal with unpaid service charge?

We have a clear set of procedures and guidelines that we follow with all service charges taking into consideration the number of reminders, time limits, payment plans etc that we have issued to the owner. Only after all avenues have been tried and due notice given will the company solicitor be instructed to issue proceedings.